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Arden’s student support services

We're with you every step of the way

At Arden University, we pride ourselves on the student support services we offer. After all, a solid support system is the key to success, providing you with all the help and guidance you’ll need throughout your university journey. Whether it’s financial support for students or general advice for students, we’re here to help at every stage of your degree.

So, when will you start receiving student support? Our student support team are available as soon as you start your learning journey. They’ll guide you through your induction and enrolment which tells you everything you need to know about studying online, or through blended learning

As you progress, you will have a team of support staff giving you any guidance or help you might need. We have over 80 tutors and support staff helping students all over the world to achieve their ambitions.

Arden University student with support student services

As well as our student support services and advisors, your Arden University tutors are also there to help you through your modules. Your tutor should be the first person you approach if you have any questions about your course or assignment. They will be posting thought-provoking discussions, engaging in forum conversations and hosting webinars to really help you understand your study materials.


What do Arden's students say about their tutors and the student support services available?


What do Arden University’s students say about the student support services?

At Arden University, we pride ourselves on our student support services. Take a look at these quotes and testimonials from our students and find out what they had to say about their tutors. 

Student support services at Arden University:

Whatever you need support with, our team are here for you at every stage of your studies. Find out what support you can expect as an Arden University student.

Other student support

The student support available at Arden doesn't just involve your academic work – because our Student Support Team is here for any other queries or help you may need.

Whether you need advice on how to submit your assignment, help to meet your course requirements, or if there’s anything else you might need assistance with - including any personal issues - Arden’s student support service is there for you.

While university is an exciting and rewarding time for most people, we understand that sometimes it can lead to stress and pressure. So if you're feeling the strain, or suffering from anxiety, depression, financial worries or relationship problems that could potentially affect your studies, we can offer a helping hand. 

Watch our video to find out more...


Academic skills workshops and one-to-one support

We know that some of our students may not have been in education for some time, or simply need a confidence boost, so we’ve devised a series of workshops that run throughout the year to offer support.  
To give our students the upper hand, we run a variety of valuable workshops via our online portal - iLearn - completely free of charge.  

Subjects covered include:  

  • Introduction to academic writing  
  • Rudiments of writing 
  • Paraphrasing and synthesising 
  • Critical thinking 
  • Understanding plagiarism 
  • Reading and note taking 
  • Introduction to the library 
  • Advanced literature searching 
  • Referencing workshops 
  • Approaching assignments 
  • Your virtual classroom 
  • Proofreading 
  • Identifying a research topic (dissertation)  

The current timetable is available to download here.
 
As well as regular workshops, students can also work with Academic Skills Tutors on a one-to-one basis, so you can ask whatever you need and develop key skills to progress in your degree. These are available to all current students via study-skills@arden.ac.uk


Togetherall is here to support you

All Arden University students have access to Togetherall, which includes free online welfare, as well as advice for students and wellbeing support 24 hours a day, 365 days a year. Whether you're struggling to sleep, feeling low or stressed, or find yourself unable to cope, Togetherall can help you get support, take control and feel better.

Join an online global community and receive support from trained professionals, all while remaining totally anonymous. View Togetherall’s privacy statement

Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing. Arden students can sign up here.


Supporting Mental Health Awareness Week

As part of our commitment to fully support our students, Arden University are proud to support Mental Health Awareness Week every year. 

This year's Mental Health Awareness Week, hosted by the Mental Health Foundation, takes place from 10-16 May 2021.

To support this event, Arden's Vice-Chancellor & Chief Executive Officer, Carl Lygo, issued a statement encouraging anyone out there who is struggling to speak out and get help through the channels provided through Arden:

Mental Health Foundation logo


Mental health problems affect 1 in 4 of us. We know that periods of change or stress can impact our mental health and at Arden University, we aim to provide help, understanding and support to our students, should they ever need it.  Our students learn in a modern way, and our modes of support reflect this. Our student support staff are all Mental Health First Aiders and are readily available, whether you are an online Distance learner, or Blended learner who studies in class, as well as online.

It is encouraging that there is an ever-increasing awareness and acceptance of mental health issues in our society, especially among young people, but we should not become complacent or think we have done enough

Here at Arden, we will always strive to provide a support network that can guide our students not only through their studies, but through anything life may throw their way during their time with us

During Mental Health Awareness Week and every other, I encourage Arden students and employees to open themselves up to conversations about mental health, because talking is the first step to breaking a taboo which really needn’t exist.

Arden University Vice-Chancellor and CEO, Carl Lygo

Carl Lygo, Vice-Chancellor & CEO at Arden University


Find out what our students think about Arden...

Find out how Arden supports students with disabilities...